Privacy Policy

MojiiCo Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us (your "Information").

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is MojiiCo Limited of 48 Alexandra Gardens, Knaphill, Woking, England, GU21 2DQ.

Our nominated representatives for the purpose of the Act are Julie O'Donnel and Cathleen O'Sullivan.

What Information Do We Use?

We will collect and process the following data about you:

Information you give us

This is information about you that you give us by filling in forms on our site mojii.co or by corresponding with us by phone, e-mail or otherwise. It includes only basic personal data required for you to:

  • use our site

  • subscribe to our service

  • search for a product or service

  • place an order on our site or social media platforms

  • participate in discussion boards or other social media functions

  • enter a competition, promotion or survey

  • report a problem with our site

The information may include your:

  • name

  • address

  • e-mail address

  • phone number

  • financial and credit card information (if purchasing a product or service)

Information we collect about you

With regard to each of your visits to our site we will automatically collect:

  • Technical information: IP address, login info, browser type and version, time zone, plug-ins, operating system

  • Visit details: full URLs, clickstreams, products viewed/searched for, response times, errors, visit duration, interactions (scrolling, clicking), methods of browsing away, and customer service call numbers

Information we receive from other sources

This includes data from other websites we operate or services we provide. We work closely with third parties (e.g., business partners, sub-contractors in tech/payment/delivery, ad networks, analytics/search providers, personal and administrative assistants). We will notify you when we receive such information and the purposes for which we intend to use it.

Cookies

Our website uses cookies to distinguish you from other users. This helps us improve your browsing experience and our site performance. For detailed information, see our Cookie Policy.

How Do We Use This Information?

We use information held about you in the following ways:

Information you give to us

To:

  • carry out obligations from contracts between us

  • provide you with information, products and services you request

  • notify you about changes to our service

Information we collect about you

To:

  • administer our site (including troubleshooting, data analysis, testing, research, stats, surveys)

  • improve content presentation and usability

  • allow participation in social features

  • maintain site safety and security

  • measure and improve advertising effectiveness

  • make recommendations to you and other users about products/services

Information we receive from other sources

We may combine this with the above information and use it as described above.

What We Would Also Like to Do With the Information

At MojiiCo Limited we take your privacy seriously and will only use your Information as outlined above.

However, from time to time we would like to inform you of future offers and similar products. This information:

  • Is not shared with third parties

  • Can be unsubscribed from at any time (via phone, email or website)

How Do We Share Your Information?

You agree that we may share your personal information with:

Our group:

  • Subsidiaries

  • Ultimate holding company and its subsidiaries (as per Section 1159 of the UK Companies Act 2006)

Selected third parties:

  • Business partners, suppliers and sub-contractors (for contract fulfilment)

  • Analytics and search engine providers (to improve and optimise our site)

We may disclose your personal information:

  • If we sell or buy business/assets (to prospective parties involved)

  • If MojiiCo Limited or its assets are acquired (customer data will be part of the transferred assets)

  • To comply with legal obligations, enforce our Terms, protect rights, property or safety of MojiiCo Limited, customers or others (includes fraud protection and credit risk reduction)

Where Do We Store Your Information?

All information is processed by our team in the UK.

For IT hosting and maintenance purposes, data is located on servers within the European Union.

No third parties have access to your data unless permitted by law.

We employ a Data Protection regime to oversee secure processing, but transmission over the internet can never be 100% secure. Any data you transmit is at your own risk.

How Long Do We Keep Your Information For?

  • We are required to keep basic personal data (name, address, contact) for a minimum of 6 years under UK tax law

  • Information used for marketing will be kept until you notify us otherwise

What Are Your Rights?

You have the right to:

  • Request what personal Information we process about you

  • Correct or delete your Information

  • Withdraw consent for processing

To exercise any of the above, contact:

To lodge a complaint, contact us at the above emails. If unsatisfied with our response, you may escalate to:

Information Commissioner's Office (ICO)

Changes to Our Privacy Policy

Any future changes will be posted on this page and notified to you via e-mail.